How and When should I book?
Booking is a breeze. Simply fill out our inquiry form with your desired experience and date and we’ll send you a quote within 2 business days, with all of the details.
We recommend booking 4 weeks in advance to ensure availability of your experience and date, but can accommodate last minute bookings subject to availability.
What is the booking procedure?
We require a 50% deposit and signed waiver to secure the date, which can be paid by cash, venmo or card. We will issue an invoice for the deposit followed by a final invoice due 7 days prior the the event date. The invoice will confirm the address, delivery and pick up times, number of tents, theme, any add-ons, total cost, deposit amount and remaining balance due.
What areas do you serve?
We are based out of Newberg, Oregon, and serve most towns within 15 miles. We can travel outside of the service area. However, we do charge a trip fee for travel outside the area.
What are the age limits?
Our events are best suited for ages 5 and up. Events must be supervised by adults at all times. No children age 2 and under should be on our teepees or setups at any time for safety. Please see our waiver for safety restrictions.
How much room do I need to have a teepee sleepover party?
Each of our teepee’s are approximately 7ft in depth, 3ft width and are 5ft high. Meaning you’ll need to consider how much space you have before picking the number of tents. We can arrange in various configurations (line-up, semi-circle, aisles) depending on your space. If you're unsure, we would be more than happy for you to take a picture of the room and send it to us, so we can assess if the space is adequate. On occasions, we can pay you a visit before booking a party to confirm space requirements. Please have the space cleaned and cleared upon our arrival. We are not able to move furniture before or after set up. Tents are for indoor use only. Please do not take any element of your teepee setup outdoors.
How long does it take to setup a sleepover party? Take down?
Setting up is the fun part because you get to see how much detail goes into creating the ultimate sleepover party experience for your child. We need approximately 1-2 hours for set up and approximately 45-60 minutes for take down but this depends on the number of tents and theme you have chosen. When booking, we will advise timing required.
What is the drop off/pick up time?
You can list your preferred drop off and pick up time when completing the inquiry form. A Epic Sleepovers representative will discuss with you the available times we have to accommodate you based on your preferences. Depending on the amount of bookings we have that day, it may increase or decrease the length of time you are able to keep them. For example: 3pm delivery and 10am pick up. An additional day can be added on for an additional cost based on availability.
Do my guests need to bring a pillow? Blanket?
Yes, we do not provide pillows for hygiene reasons. We will provide a throw blanket but if the weather is cold we suggest you provide additional blankets or sleeping bags. Decorative pillows will be provided, Most guests bring a pillow to sleep with, unless we plan it as an add on customized item.
Are the linens cleaned after every use?
Absolutely! All Epic Slumbers linens are laundered after every use. All decorative pillows and items will be spot cleaned and disinfected after each use as best as possible.
Do you ship your rentals or am I able to pick them up?
We do not ship our party rentals. We come to your place, set it up and breakdown. Unfortunately, you can not pick up our rentals. In order to guarantee safeness and ensure that our settings look exactly as we envisioned when styling it, we bring everything to your place and set it up.
What if I need to cancel or change the date?
We will do our best to accommodate changing the date and will be subject to availability. Cancellations received within 14 days will not receive a refund.We require a deposit to secure the date, which can be paid via paypal or bank transfer. We will issue an invoice for the deposit followed by a final invoice due 7 days prior the the event date.
Are there any additional policies or terms I should be aware of?
You can visit the terms and conditions page before completing the Booking Form, that details your responsibilities and expectations from us. Once we receive your payment, these terms and conditions apply. The terms and conditions will also be listed on the contract that you will sign when booking with us. There are no pets allowed in or on the teepee setups. Smoking is strictly prohibited near the teepees. Any sign of pet or smoke damage will incur damage fees.
Is eating or drinking allowed in the teepees?
We all love to party, but when you sign a waiver you are committing to keeping items in good condition free of stains, rips. Any sign of damage will occur damage fees.
What are the penalty charges?
Any lightly damaged or stained items will result in a charge of $50. Any severely damaged, lost or stolen items will result in a fee equal to its replacement. If rental equipment is not available at the arranged pick-up time, we reserve the right to charge for an additional night. The client is solely responsible for injuries or property damage occurring due to use of the equipment. Tents $50. Trays $20. Blankets $15. Pillows $15. Damages will be assessed by an Epic Sleepovers representative.
